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Shipping and Delivery

If you feel your question hasn't been answered please email us at info@rosesandrhinos.com and we will reply quickly.

 

SINGAPORE DELIVERIES

Free Delivery on all delivery.

For delivery within Singapore, Roses & Rhinos endeavour to dispatch your order within 1-3 working days, with delivery likely to be made within a further 1-5 working days.  

All domestic deliveries are done via Singpost normal

 

MALAYSIA AND BRUNEI DELIVERIES

Free Delivery on orders over $150 sgd.

Registered post available for all other orders at a flat fee of $8.00 sgd

For delivery  Roses & Rhinos endeavour to dispatch your order within 1-3 working days, with delivery likely to be made within a further 6 working days.  

 

REST OF ASIA AND PACIFIC AREAS EXCLUDING AUSTRALIA,JAPAN and NEW ZEALAND

Free Delivery on all orders over $150 sgd.

Registered post available for all other orders at a flat fee of $12.00 sgd

For delivery within Singapore, Roses & Rhinos endeavour to dispatch your order within 1-3 working days, with delivery likely to be made within a further 10 working days depending on location.  

REST OF WORLD

Free Delivery on all orders over $150 sgd.

Registered post available for all other orders at a flat fee of $15.00 sgd

For delivery within Singapore, Roses & Rhinos endeavour to dispatch your order within 1-3 working days, with delivery likely to be made within a further 10 working days depending on location.  

SINGPOST WORLDWIDE

All international orders are shipped securely via Singpost Worldwide (registered air mail with tracking). 

Tracking information will be emailed to you upon dispatch.
Due to local transit time and customs clearance, international shipping may take up to 3 weeks* to reach you regardless of inbound shipping time to your country.

For all international shipping outside of Singapore, you are responsible for settling related duties, imports and local taxes on your order with the respective local customs or tax authorities, upon delivery of your order. We assume no obligation for customs, duties and taxes on your order or for delivery delays related to them.

Please ensure that the postal address provided at checkout is your correct address, as we take no responsibility if you do not receive your item due to an incorrect address being provided.

 

RETURNS SHIPPING

Roses & Rhinos has a 14 day return policy.

We do not except returns or refunds unless good are faulty.

The customer will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

It is your responsibility to ensure any returned goods reach Roses & Rhinos You may want to consider using a trackable shipping service or purchasing shipping insurance.

 

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